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File types hosted in the library

SherrieS89
Regular Participant
‎06-22-2021 03:32 AM
‎06-22-2021 03:32 AM

Why doesn't ConstantContact accept Mac-created Pages (word processing program) files for uploading to my library? No matter how I rename or convert a Pages file to a Word file, at least in name, ConCon still sees it as a Pages file and will not load it into my library.

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William_A
Moderator
Moderator
‎06-22-2021 11:12 AM
‎06-22-2021 11:12 AM

Hello @SherrieS89 ,

 

You need to actually convert your Mac documents to .doc, .docx, .xls, .pdf, etc. Renaming alone doesn't actually change the file type unless your device explicitly says the rename will have that result. There's a number of programs searchable online that can aid in that conversion.


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William A
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