Issue with Posting and deleting of test posts on CC and Twitter


Hi, I am fairly new to CC and linked our account to twitter and tested a few posts.  First, the preview of the post is not what showed up on twitter.  There was no picture, just a link.  second, I went back to delete these test posts and there seems to be no way to delete a social media post at all.  please advise.


Hi !


Thanks for reaching out to the Community! 


  1.  When you click the Share on Social button to share your newsletter, it will auto generate an image from inside the email campaign. In my experience it is best to click the + to add an image, and select one from your library. Please test this, and if it is still not displaying the image please call our Support Team at 866-289-2101 for on the spot troubleshooting.
  2. There is not currently a delete option on the Constant Contact side for social posts that have been sent, but you can delete them directly from the social media page. This is a request we are tracking, and I have tracked this on your behalf. We will send you an email once the delete option has been added.



Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article