The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Logging Out

Highlighted
Health Practitioners & Centers

Logging Out

Is there a way to prevent Constant Contact logging out for me?

5 REPLIES 5
Highlighted
Participating Solution Provider

Re: Logging Out

Hi SharonS41,

 

The logging out can be very frustrating, be sure you have adjusted your AutoSave settings to ON, to ensure anything you were working on is safe!

Screen Shot 2019-03-21 at 4.12.19 PM.png

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events
Highlighted
Participating Solution Provider

Re: Logging Out

Hi SharonS41,

 

That can be very frustrating, one word of advice, ensure you have adjusted your settings to AutoSave being ON, to ensure no updates are lost with this issue.

Screen Shot 2019-03-21 at 4.12.19 PM.png

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events
Highlighted
Employee

Re: Logging Out

Hello @SharonS41,

 

Thank you for bringing your question to the community!  We know that there can be some very valuable content within your Constant Contact account, and for security reasons, our system will always log you out after it detects that you are not using the page.  Most browsers however do have the option to save your login information, so re-opening the page should allow a speedy login, and that automatic log-out should not be happening while you're actively working.

 

Is this logout happening more often than you expected, or is it timing out while you're working?

 

 


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Health Practitioners & Centers

Auto Sign out

Please stop signing me out so quickly.
Highlighted
Member

Re: Auto Sign out

I agree ...  I am the only one that uses this computer and I am not concerned about someone hopping onto my computer and sending out an unauthorized newsletter. 

 

Is there a way we can set a preference that doesn't log us out, or at least delays the timeline?

Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured