Please address bug with the spell checker

NorthShoreUnitarian
Regular Participant

While I appreciate Constant Contact's spell checker feature, I've noticed that it's been a bit buggy lately.  Specifically, after I select the suggested correction (in a campaign), the program often ERASES the entire paragraph that contains the corrected word.  What the heck?!!?  Please address.  The screenshots below should illustrate the problem.  Thanks!Screenshot 2022-02-05 144301.pngScreenshot 2022-02-05 144209.png

1 REPLY 1
William_A
Moderator

Hello @NorthShoreUnitarian ,

 

To provide additional details to the engineers investigating the issue, what browser is this issue occurring in, and does it occur in other browsers or in Incognito / Private browsing as well?

 

Does this happen in fresh, newly created emails or only in copied emails? Does the issue occur in fresh, new text blocks or only text blocks that already existed as part of a copy or template selection?

 

Is the issue occurring in the Cross-Platform Editor, or only in the 3ge email builder? If you're not sure, please provide a screencap of the sidebar menu or top save and undo/redo buttons of the affected campaign.


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William A
Community & Social Media Support
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