Remove problematic formatting from copied text

AudreyDavis
Participant

Remove problematic formatting from copied text

I need to know what I am doing incorrectly when I copy/paste from a word document into a campaign.

First off, I am going into a previous campaign and choosing copy.

Deleting all copy

Going to the document I need, then copy and paste it as plain text into the campaign.

The next step I do is to format the copy the way I want it to look (bold, font, font size, etc.)

Continuously clicking done and save as I go along

Once finished, I click save again.

 

the problem occurs when I either send out the campaign, or preview it.

The changes that I've made in the formatting don't remain.

 

 

1 REPLY 1
Amanda_G
Employee

Hi @AudreyDavis , 

 

Great question! Below are instructions to copy/paste text into your template without any formatting from the original document you're coping it from:

 

  1. Highlight the content you want to copy and click Ctrl+C (for PC) or Command+C (for Mac).
  2. Use Ctrl+Shift+V (for PC) or Options+Shift+Command+V (for Mac) to paste the copied text without styles into your template.

This will remove any and all styles from being pasted into Constant Contact. I would also recommend bringing in a brand new text block into your campaign, and pasting the copied text into there, rather than the old text block (even after deleting the previous text). 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.