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Unsubscribed automatically

Jen-D-PT
Participant
‎10-09-2022 10:15 AM
‎10-09-2022 10:15 AM

I have had 2 people show up as unsubscribed. I know them personally. Both said they did NOT unsubscribe and would like to be only list still. I cannot seem to add them back. More importantly, I do not understand how or why this happened. Thoughts appreciated!

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Zoe_H
Employee
Employee
‎10-09-2022 01:01 PM
‎10-09-2022 01:01 PM

Hello @Jen-D-PT,

 

I do apologize but the only option is that they unsubscribed using the link at the bottom of the camping, or when they forwarded the campaign, that person selected the unsubscribe link. They will have to sign up again on a signup form. 


Zoe H.
Community & Social Media Support

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