View As Webpage

[GregR19]

In our drafts of emails that include video link, the "view as webpage" version works fine. But once we send out the email, the "view as webpage" shows that the video links are not valid. Our videos are set to private but since the link is included that shouldn't be an issue.

Has anyone else experienced this? How can we get our send emails to function properly when viewed as a webpage?

[William_A]

Hello @GregR19 ,

Private and Unlisted videos cannot be used in video blocks. YouTube private videos are explicitly blocked for access and redirecting for anyone but the channel owner. Unlisted videos cause redirection issues for the video blocks, which is why we recommend only using publicly available videos.