my list segmentaion is showing wrong 0% average open rate is also showing in least engaged sectaio

user003601
Participant

my list segmentaion is showing wrong 0% average open rate is also showing in least engaged sectaio

my list segmentation is showing wrong 0% average open rate is also showing in least engaged section this some thing very confusing to learn the segmentation pattern

 

the idea is if person is not open any of our campaigns email's  then it should show on Not engaged section but in my case its showing in least engaged

request you to please Help on this

 

1 REPLY 1
William_D
Moderator

Hello @user003601 ,

 

It looks like you already reached out to our chat support, and they've submitted the case to the engineers for further review. If and when there's an update regarding the issue, they'll notify you directly.


William D
Community & Social Media Support

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