[resolved] April 15 Email Error Messages Merged Thread

0024
Participant

I don't know what setting this is referring to as I haven't made any setting changes. I also don't see a subject line at the top as it's shown in the video. Because of this I missed my cutoff and was not able to send my email to my clients tonight. Clearly this has been an issue in the past, why is it still going on with no clear instructions on how to fix it.

Top Answer
William_A
Administrator

Hello everyone,

 

Our devs are noting that the server issue from this morning with the saves and scheduling has been resolved. If you're still in need of general support, please make a Help thread here in the Community, or via one of our other support channels


14 REPLIES 14
ScottH489
Regular Participant
Unable to save document. This is all I get at the top of my draft when I go to Save. It has nothing that is too large, follow all protocols - UGHHH!!
SusanJ253
Occasional Participant

yeah it's giving red error messages for everything I try to do.  Definitely something on CC's end.  I am going to try to contact them through Twitter until they open.

 

KhalilM
Regular Participant
Can anyone tell me why I am getting this error message: Error getting campaign activity by activityId b81b0f55-bac3-496f-82e2-0ef83e03a3e2: undefined
AMIBA
Frequent Participant
I keep getting this message "Unable to Save Document" - I tried in both Firefox and Google Chrome. I tried creating a new campaign from scratch but it would not load. I've confirmed that my connectivity is not an issue. Thank you for looking into these issues.
AMIBA
Frequent Participant

Here's another message I received:

Screenshot 2023-04-15 at 07-38-28 Constant Contact.png
SusanF189
Occasional Participant

I'm receiving the same as I try and schedule my campaign to go out this afternoon.  I need to get this done.  Any response yet from CC?

AMIBA
Frequent Participant

Nothing yet : (

KhalilM
Regular Participant

I'm getting the exact same message...hope someone will reply???

ScottH489
Regular Participant

Happy to know I'm not the only one!! Following. 

Got same message!

 

SusanJ253
Occasional Participant

I am getting can't save messages and I cannot send test email.  honestly glad to know it's not just me.

Yes,  This certainly is a PIA.  Not only can't i copy a campaign, now i can't even create and save one!

What is going on???

 

ChuckA44
Participant
Nothing is working! Saving, sending, reviewing. Error messages no matter what I attempt to do
William_A
Administrator

Hello everyone,

 

Our devs are noting that the server issue from this morning with the saves and scheduling has been resolved. If you're still in need of general support, please make a Help thread here in the Community, or via one of our other support channels


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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