Product Ideas

It is critical there is a way to send SMS from mobile, either via the app or an optimized mobile site, as I've seen with some of your competitors. The lack of this feature is incredibly inconvenient and potentially a dealbreaker for me when it comes to my continued use of the service. Thank you. ... View more

I have two suggestions for the Social Media Posts functionality. Both of these would save us time during scheduling.   First, when scheduling a post, there should be a "select all" option - to make it easier to post to all of the connected channels at one time. It would also be great if we could set a default and/or have it remember what we selected last time.    Second, When the confirmation page comes up showing the post we just scheduled, it would be helpful to have an additional button at the top right that says, "Schedule Another Post" ... View more

Please consider the reporting section to allow reporting based on filters/folders.  ... View more

PLEASE, PLEASE, PLEASE!!!!!   Please add a feature in Constant Contact that PROMPTS the user to change the subject line when using a "copied" email (template).    I have a few emails that go out every week that start with a basic template form that I use repeatedly. Information may change but the basic form is the same. I will "copy" the email from the previous week and then start making my changes for the coming week. When copying the previous email, the subject line defaults  to the same subject line as it was for the previous email. The user needs to remember to change the subject line. It is VERY EASY to forget to do that. I have talked to other Constant Contact users who say the same thing. You don't know how many times I have accidently forgotten to change the subject line and an email will go out with the wrong subject line - the one used in the email that was copied.    I am certain it would not be difficult for your design engineers to create a prompt for the user to make sure they change the subject line for the copied email. PLEASE come up with a way to make sure that the user remembers to change the subject line in a template email.    Thank you. ... View more

Hi there,    It would be super helpful if being able to view the results of an RSVP in a reminder email that was sent through an event campaign (and any other blocks like "polls") could become available.    Since my attendance list is already there, I don't want to go create a list with these people in it and create a whole new email campaign.  ... View more

From a dynamic email list that I have constructed in DonorPerfect i would like to send the same email at the first of every calendar quarter.  Because this email list changes every quarter based on a DP filter (member expiration date in the next calendar quarter) the scheduled quarterly email would not go to the same constituents. We are looking to remind members that have an expiration date in the following quarter to renew their membership.   Currently I have to copy/save last quarter's email and then schedule it for the future date.  This is a repetitive manual process that new functionality would make much easier and streamlined.  We have the technology; can we use it?  Thanks for the consideration.   -craig dickstein, Maine Appalachian Trail Club ... View more

I would find it extremely valuable to see all the images on one page, with the details available when the image is clicked, rather than as it is now will few on a page and  being unable to easily scroll through to determine if there are duplicates that can be removed.   Thank you. ... View more

It will be good near the Event Calendar image to be able to replace the calendar image with the actual event image. THanks ... View more

I would like to be able to utilize the event communication options, but customize them based on registration types. For example, if my event includes an option to register for "in-person attendance" or "virtual attendance", I would like to send a confirmation with in-person logistics to only registrants of the first type, and to send a different confirmation with virtual details to the registrants of the second type. This would be helpful not just for confirmation emails, but also for reminder emails and follow ups after the event.    Currently the only option to do this would be to repeatedly download registrant lists and create separate contact lists by registration type as of a certain date, and create different emails from scratch for each list.     ... View more

I would like to have a way to see on a daily basis email & campaign opens & clicks but without having to click each specific campaign. Basically I want to see "who is opening which (Campaign) today". ... View more

It would be fantastic if you could add the function of removing multiple archived emails simultaneously rather than painstakingly removing one at a time. Because there is no way to do so currently, I am having to spend an exorbitant amount of time removing one email campaign at a time from the archive. This is not an efficient use of time for anyone who is working on a company website. Thank you for the ability to submit feedback. ... View more

The heat map is so important for our small business! It helps us see what's working. The heat map should not be available only in the premium plan!  ... View more

Format painter   This should be a standard feature. ... View more

I believe that if two people are simultaneously editing a newsletter, bad things happen. It seems like we lost most of the content. Can you work out some protocol, such as: 1. If somebody is editing, the newsletter is locked and would-be editors are so notified. 2. If the newsletter is locked for a period of time, the lock is released. As a nice to have, an email goes to the person locking advising them. 3. If the newsletter is locked, a would-be editor can bump the lock and the original editor is so notified. 4. A visible backup is made in a case of various contentions. This may not be ideal since it would require merging and even worse, confusion as to the proper document going forward. Bernie ... View more

There should be an option to name your Lists in the backend so that subscribers cannot see your internal data. But then we should also be able to name them differently so that subscribers are able to properly choose what lists they want to be on. We use certain verbiage for lists with our team, but we use a totally different naming of lists for our subscribers to make it easy for them to choose what topics they want to hear from us on.   ... View more

I was an active campaign user which had very sophisticated email scheduling.  One of the features they had which I realize I need is the ability to send an email if my custom date field matches a current date.  I have memberships and would like to send clients an email reminder that their membership is about to renew.  Right now my membership is small, so I can manage it manually but hopefully when it grows, I will need this functionality and will need to go elsewhere if I don't have it.  Thank you for listening.  I do love the simplicity of your product though. ... View more

It's great that CC makes the list of scheduled so accessible.  I always check that campaigns I just scheduled are for the right day and time.  Lately, though, the am/pm is getting trimmed off.   That's critical because it is easy to forget to flip that when scheduling.   And for B2B emails there's a big difference between 10am and 10pm.     ... View more

I would like to be able to get digital badges for completing trainings on Constant Contact skills but I don't want to have to be a Partner. I'm using CC for the business I work for and we're never going to be an agency but I still want recognition for my skills. ... View more