Product Ideas

Wow, sending an invitation for an event was much more difficult than I was expecting. This is the first time I've created an event campaign, and I'm surprised that creating an invitation isn't a lot more like creating an email campaign. Why so many limitations with the invite? We don't get the same design options, no option for a resend to non-openers...wouldn't it have been easier to loop the email campaign platform into the event campaign platform so that creating an invitation is just like creating any other email via Constant Contact? ... View more

I wish I could add an additional attendee un the edit registration details. Being able to do so would be tremendous!!!!!! I now have to delete and re create the registration info. So that I don't have 2 entries for the same school only because they want to add another participant ... View more

I have been a user of Constant Contact for several years. I manage several different Constant Contact accounts for 4 different clients. Unfortunately, Constant Contact has no administrator front end which allows you to manage multiple client accounts from the same email login. To navigate around this I have had to make alias emails to be able to access these different client accounts. In the process of making my most recent alias account for a new client, I verified my email but instead of being redirected to a page where I can create a unique login for my client's account I was directed to creating an account. I created an account with the alias email that has already been verified by my client for her account but it's not connected to her account. As of today, there is no way to delete this accidental account either on the consumer end or on constant contacts end until the 30-day trial period is up. The quick fix around this is to swap out the account email with a different email you might have. I would also love to see a constant contact manager account for people like me who manage multiple account and would love not to have 14 different alias emails to access each individual accounts.  ... View more

Adding anchor navigation to landing pages so that the navigation will take you to a certain area on the page. ... View more

Please add the ability to use anchors from links in the body of the email to another section of the same email.  Thanks     ... View more

Please use Contact or Primary Contact but not both.  You use the terms Contact, Contact Information and Primary Contact -  Please be consistent and use one.   Using multiples is is confusing.   Also, PLEASE get rid of all the digital payment logos.  We use Paypal only and the Venmo and other logos are VERY misleading and simply clutter up the graphic user interface.  It is really unprofessional for us to show these options but not offer the options.  We cannot offer these alternatives to Paypal for many reasons.  Please don't make us use the logos for business options we can't offer.   Thank you.   ... View more

Brands need to identify themselves in emails because it increases the open rate.  PLEASE get this option SOON!   Thank you, Lori Eaton ... View more

It would be great to see the sync between DonorPerfect and Constant Contact include event sales that go straight to the donor's record in DonorPerfect instead of just syncing contact information only. It would be beneficial for non-profits for this sync rather than having to manually enter. ... View more

An easier way to load multiple links in an email, instead of having to do each one individually.  ... View more

having the email editor bar at the top is not working for me.   Not sure if I can change it back to original - scrolling up to make an edit is a time sucker.  thanks. ... View more

I recently submitted a request to stop fake emails being accepted into my CC mailing list after Captcha is ineffective in Wordpress plugin.   I don’t think it is a good idea to send a confirmation opt in email to someone who is trying to hack into my site by privileges granted after joining a Constant Contact email list. Seriously, how does asking them to confirm the bogus email stop them from then confirming the bogus email and thereafter becoming a website exclusive member?   This is quite a serious flaw in your processes in CC management and needs a solid rethink.   You should have the ability to blacklist requests to join a CC email list using wildcards once an email address is known to be suspicious or obvious fake.   If I get ten requests in a day from a domain using different first names I don’t want that email address to be sent any correspondence or opt in requests nor do I want them in my list.   Find a real solution please.   ... View more

Thank you, Constant Contact for improving the editing experience by pinning the editing tool to the upper frame.  I have been asking for this upgrade for years as the previous "floating" editing tool hampered the data entry and editing.  This improvement will make the creation and editing much more efficient!  Thank you!   ... View more

Good afternoon,    In trying to use the new beta event tool we have found some issues. We tend to have repeat events and copy the emails and the events regularly in the old version.   1. We are having issues copying the events in the new beta version as it won't copy the landing page is very glitchy and isn't saving completely.  2. A training we have multiple times every month has 2 price points and this is a problem in the new beta version. One is a higher price point for managers, and the other is for crew at a lower price point. When we put in the custom fields to capture the information the high price point becomes secondary to the lower price point which will confuse the managers adding their crew. 3. Also, we can't put a cap on each level as we don't know how many managers vs. crew will sign up so there needs to be a combined pool of tickets limit not individual price point ticket limits.    All these issues will make using the new beta event tool very time-consuming and difficult. We like the look of the new event tool, however we hope you are still improving it in beta version.    Thank you,    Rebecca Gary The Training Institute   ... View more